Gulfa Mineral Water and Processing Industries LLC, a leading water bottling company in Dubai, is seeking an experienced Quality Control Manager to lead and manage all quality-related activities in our state-of-the-art water bottling plant. This critical management position offers excellent opportunities for quality assurance professionals to ensure product excellence while maintaining compliance with local and international food safety regulations.
About Gulfa Mineral Water
Gulfa Mineral Water and Processing Industries LLC is one of Dubai’s premier mineral water producers, operating advanced water bottling facilities that deliver high-quality packaged drinking water to consumers across the UAE. The company maintains rigorous quality standards, state-of-the-art water treatment technology, and comprehensive quality assurance systems ensuring product safety and customer satisfaction.
Position Overview – Quality Control Manager
The Quality Assurance (QA) Manager will serve as the senior quality leadership position responsible for developing, implementing, and maintaining comprehensive Quality Assurance systems across all water bottling operations. This role ensures that all products consistently meet regulatory requirements, safety standards, and company quality objectives while maintaining full compliance with UAE food safety regulations and international standards.
The ideal candidate combines technical expertise in water treatment and bottling processes with strong leadership capabilities to manage quality teams, coordinate with cross-functional departments, and drive continuous improvement in quality performance and food safety compliance.
Key Responsibilities & Core Functions
Quality System Development & Implementation:
- Develop, implement, and continuously maintain comprehensive Quality Assurance systems ensuring compliance with regulatory standards, company policies, and international food safety requirements
- Ensure strict compliance with UAE food safety regulations, HACCP (Hazard Analysis Critical Control Points), ISO 22000 Food Safety Management System, and other applicable quality standards
- Establish and maintain quality policies, standard operating procedures (SOPs), work instructions, and quality documentation systems
- Drive implementation of quality improvement initiatives and best practices throughout bottling operations
Process Monitoring & Quality Control:
- Monitor and control critical water treatment processes including reverse osmosis (RO), filtration systems, ozonation, UV treatment, and mineral dosing to ensure water quality and safety
- Oversee bottling processes, filling operations, capping procedures, labeling accuracy, and packaging integrity to ensure product consistency and quality
- Conduct regular quality inspections, comprehensive audits, and systematic testing of raw water sources, treated water, finished products, and packaging materials
- Monitor Critical Control Points (CCPs), verify HACCP implementation, and ensure proper execution of monitoring and verification procedures
Complaint Management & CAPA:
- Manage and investigate customer complaints, quality issues, product non-conformities, and consumer feedback systematically and promptly
- Lead root cause analysis investigations using systematic problem-solving methodologies to identify underlying causes of quality deviations
- Implement comprehensive Corrective and Preventive Actions (CAPA) programs ensuring effective resolution and prevention of recurring issues
- Track complaint trends, quality metrics, and non-conformance data to drive continuous improvement initiatives
Cross-Functional Coordination:
- Coordinate effectively with production teams, maintenance departments, procurement functions, and logistics to resolve quality issues promptly
- Collaborate with engineering and technical teams on equipment qualification, process validation, and water treatment optimization
- Partner with operations management to balance quality requirements with production efficiency and cost objectives
- Work with supply chain on supplier quality management, raw material specifications, and packaging material approvals
Documentation & Compliance Management:
- Oversee comprehensive documentation systems including SOPs, quality records, batch records, testing results, and traceability systems
- Maintain accurate quality management documentation supporting regulatory compliance, certification requirements, and audit readiness
- Ensure proper record-keeping of water quality testing, microbiological analysis, chemical analysis, and sensory evaluations
- Implement electronic quality management systems and digital documentation platforms where applicable
Training & Staff Development:
- Train and guide production staff, quality team members, and operational personnel on quality standards, hygiene practices, GMP requirements, and food safety protocols
- Develop and deliver training programs on HACCP principles, quality procedures, water safety, and regulatory compliance
- Conduct competency assessments, provide coaching, and ensure staff understanding of quality requirements and responsibilities
- Foster quality culture and food safety awareness throughout organization through engagement and communication
Regulatory & Audit Management:
- Liaise professionally with regulatory authorities, municipality inspectors, and certification bodies during scheduled inspections and audits
- Lead internal quality audits, supplier audits, and self-assessments to verify compliance and identify improvement opportunities
- Manage external audits including ISO 22000 certification audits, HACCP verification, and customer audits ensuring successful outcomes
- Ensure timely closure of audit findings, implementation of corrective actions, and verification of effectiveness
Required Qualifications & Educational Background
- Academic Credentials (Mandatory): Bachelor’s degree in Food Science, Food Technology, Microbiology, Chemistry, Biochemistry, or closely related scientific field from accredited university
- Industry Experience (Essential): Minimum 5 to 7 years of progressive professional experience in Quality Assurance/Quality Control roles specifically within water bottling plant or beverage manufacturing facility
- Water Industry Experience: Demonstrated hands-on experience with water treatment processes, bottling operations, and packaged drinking water quality management
- Quality Systems Expertise: Proven experience implementing and managing HACCP systems, ISO 22000 Food Safety Management Systems, and GMP (Good Manufacturing Practices) in food/beverage operations
- Regulatory Knowledge: Strong understanding of UAE food safety regulations, Dubai Municipality requirements, and Gulf Cooperation Council (GCC) food safety standards
- Audit Experience: Demonstrated experience handling regulatory audits, compliance inspections, certification audits, and customer audits successfully
Essential Skills & Professional Competencies
- Leadership Excellence: Strong leadership and people management skills to lead quality teams, motivate staff, and drive quality culture throughout organization
- Problem-Solving Capabilities: Excellent analytical and problem-solving abilities for investigating quality issues, conducting root cause analysis, and developing effective solutions
- Communication Skills: Outstanding verbal and written communication abilities for reporting, documentation, training, and stakeholder engagement
- Independent Work Capability: Ability to work independently, make sound decisions, prioritize effectively, and manage multiple priorities simultaneously in fast-paced manufacturing environment
- Technical Expertise: Strong technical knowledge of water quality parameters, microbiological testing, chemical analysis, and quality testing methods
- Regulatory Acumen: Comprehensive understanding of food safety regulations, compliance requirements, and quality standards applicable to water bottling industry
Preferred Skills & Additional Qualifications
- RO Water Treatment Experience: Hands-on experience with Reverse Osmosis (RO) water treatment systems, membrane technology, water purification processes, and mineral adjustment
- Laboratory Expertise: Familiarity with laboratory testing procedures, analytical equipment operation, microbiological testing methods, and chemical analysis techniques
- Documentation Proficiency: Strong reporting and documentation skills for preparing quality reports, audit summaries, technical documents, and management presentations
- Certifications: Professional certifications such as HACCP Lead Auditor, ISO 22000 Internal Auditor, Food Safety Manager, or equivalent credentials
- Software Skills: Proficiency in quality management software, laboratory information management systems (LIMS), and Microsoft Office applications
Comprehensive Benefits Package
💰 What Gulfa Mineral Water Offers:
- Competitive Salary Package: Attractive compensation commensurate with experience and qualifications in Dubai market
- Company Medical Insurance: Comprehensive health insurance coverage for employee and family
- Professional Growth: Excellent opportunities for professional development, training programs, and career advancement
- Career Development: Support for obtaining additional certifications and attending industry conferences
- Stable Employment: Work with established, reputable water bottling company in Dubai
- Modern Facilities: State-of-the-art water treatment and bottling plant with advanced technology
Career Growth Opportunities
Quality Control Managers in Dubai’s beverage industry can advance to Plant Quality Manager, Operations Manager, Technical Manager, or Regional Quality Director positions. The water bottling sector provides stable career opportunities with growing demand for quality professionals ensuring product safety and regulatory compliance.
Application Process
Interested candidates meeting qualifications should submit:
- Comprehensive CV highlighting QA/QC experience in water bottling (5-7 years)
- Bachelor’s degree certificate in Food Science, Microbiology, or Chemistry
- Professional certifications (HACCP, ISO 22000, GMP, food safety training)
- Experience certificates from water bottling or beverage companies
- Details of quality systems implemented and improvements achieved
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Quality Control Manager Jobs Dubai 2026 – Gulfa Mineral Water
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