JW Marriott, part of Marriott International’s luxury portfolio of more than 100 properties worldwide, is hiring a Guest Service Expert (Hostess) in Abu Dhabi to build memorable dining experiences — setting tables, communicating with the kitchen, interacting with and serving guests, and delivering warm, professional hospitality that makes every visit feel like part of the experience.
About the Brand — JW Marriott’s Associate-First Culture
Brand Portfolio: More than 100 beautiful properties in gateway cities and resort destinations worldwide
Company Philosophy: “JW believes our associates come first” — The JW Treatmentâ„¢
Brand Legacy: Named after founder J.Willard Marriott, carrying forward a legacy of genuine hospitality
Global Network: Part of Marriott International’s global portfolio of hospitality brands
Culture: Confident, innovative, genuine, and intuitive associates in a holistic, well-being-focused environment
Career Impact & Guest Experience Opportunity
Strategic Location: Abu Dhabi — a growing hub for luxury hospitality and fine dining
Guest-Focused Role: Create memorable, unique experiences beyond simply serving food and drinks
No Experience Required: A genuine entry point into hospitality with less than 1 year experience preferred
Career Growth: Training, development, and recognition within a globally recognized luxury brand
 Position Overview
Our jobs aren’t just about putting food on the table that guests will enjoy until they ask for their bill. Instead, JW Marriott wants to build an experience that is memorable and unique — with food and drinks on the side. Guest Service Experts take the initiative and deliver a wide range of services to make sure guests enjoy their meal, whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies.
Why This Role Matters:Â As Hostess (Guest Service Expert) at JW Marriott, you help create memorable dining experiences that go beyond simply serving food, take initiative across table setting, guest interaction, and kitchen communication, work within a globally respected luxury hotel brand offering more than 100 properties worldwide, build hospitality skills with no prior experience required, benefit from JW Marriott’s associate-first culture and holistic well-being focus, and join a global team with genuine opportunities for training, development, and recognition.
Key Responsibilities
Guest Experience & Service
- Take the initiative and deliver a wide range of services to ensure guests enjoy their meal
- Interact with and serve guests, making transactions feel like part of the experience
Table Setting & Kitchen Coordination
- Set tables and communicate with the kitchen to ensure smooth service
- Clean work areas and supplies as part of daily duties
Professional Standards
- Create a safe workplace and follow company policies and procedures
- Uphold quality standards and ensure professional uniform, appearance, and communication
Physical & Menu Requirements
- Stand, sit, or walk for extended periods, including over sloping, uneven, or slippery surfaces
- Read and visually verify menu information
- Move, lift, carry, push, pull, and place objects up to 25 lbs unassisted and 50 lbs with assistance
Qualifications & Requirements
Educational Requirements
- High school diploma or G.E.D. equivalent
Experience Requirements
- Less than 1 year of related work experience
- No supervisory experience required
Essential Requirements
- No license or certification required
- Ability to perform physical tasks including standing, walking, and lifting as outlined in job duties
About JW Marriott
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes associates come first, because happy associates create happy guests. JW Marriott associates are confident, innovative, genuine, and intuitive, carrying on the legacy of the brand’s namesake and company founder, J.Willard Marriott — a work experience built on training, development, recognition, and holistic well-being known as The JW Treatmentâ„¢.
Career Excellence: Begin a hospitality career with a globally recognized luxury hotel brand offering genuine training, development, and belonging within an amazing global team.
 Who Should Apply?
- Aspiring Hospitality Professionals:Â With little to no prior experience seeking a first F&B role
- High School Graduates:Â Looking to start a career in luxury hospitality
- Guest-Focused Individuals:Â Passionate about creating memorable dining experiences
- Physically Active Candidates:Â Comfortable standing, walking, and light lifting throughout shifts
- Team Players:Â Professional in appearance and communication, ready to follow company standards
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