Medetone — a rapidly growing online pharmacy committed to revolutionizing healthcare through innovative solutions and a genuinely customer-focused approach — is seeking an organized, people-focused, and enthusiastic HR Executive to support its Human Resources department from its Dubai office. Covering HR operations for offices in London, Amsterdam, New York, and Dubai, this is an excellent opportunity to gain hands-on experience across a full range of HR functions while growing your career within a forward-thinking healthcare company that is actively changing the future of pharmacy and patient care.
About Medetone — Revolutionising Healthcare Through Innovation
Business: Rapidly growing online pharmacy providing prescription medications, over-the-counter products, and personalized healthcare services to patients worldwide
Mission: Revolutionizing healthcare through innovative solutions, technology, and a customer-focused approach that places patient wellbeing at the center of everything
Global Offices: Dubai (UAE), London (UK), Amsterdam (Netherlands), and New York (USA) — a truly international multi-office healthcare organization
Culture: Close-knit, passionate, friendly, and inclusive team — dedicated to making a genuine difference in healthcare with a supportive and fast-paced working environment
Role Scope: Dubai-based HR Executive supporting human resources operations for all four global Medetone offices across the UK, Europe, USA, and UAE
Why Medetone Dubai — HR Career in a Growing Global Healthcare Company
International HR Exposure: Supporting four global offices from Dubai gives this HR Executive role exceptional international breadth — covering recruitment, onboarding, payroll, and HR operations across four countries
Healthcare Growth Sector: Online pharmacy is one of the fastest-growing sectors in global healthcare — joining Medetone now places you at the heart of an industry transformation
Career Development: Medetone actively invests in professional development opportunities — this role is explicitly designed as a career growth opportunity for motivated HR professionals
Dynamic Environment: A fast-paced, close-knit team where your contributions are genuinely visible, your initiative is encouraged, and your HR ideas can actually shape company practice
Position Overview
The HR Executive at Medetone Dubai will support the Human Resources department across its full range of day-to-day HR operations — covering employee records management, recruitment support, new hire onboarding and offboarding coordination, payroll and benefits administration, employee HR queries, engagement activity organization, and HR project support. Based in Dubai but supporting Medetone’s offices in London, Amsterdam, and New York, this is a genuinely multi-dimensional HR role that provides exceptional exposure to international HR practices within a growing and purpose-driven healthcare company.
Why This HR Executive Role at Medetone Stands Out: You support HR operations across four global offices — Dubai, London, Amsterdam, and New York — giving you genuinely rare international HR exposure that builds a career credential most Dubai HR executives never achieve, Medetone’s online pharmacy and healthcare mission means your HR work directly supports a team that is changing how people access essential healthcare products — making this a purpose-driven career as well as a professional one, the close-knit, friendly, and inclusive team culture at Medetone means your voice is genuinely heard, your initiatives are encouraged, and your growth is actively supported from day one, a competitive salary, pension scheme, healthcare product employee discounts, and professional development opportunities make this an outstanding total package for an HR professional building their international career in Dubai, and the combination of recruitment, onboarding, payroll, employee engagement, and HR project experience in this single role builds a comprehensive and highly marketable HR skill set rapidly and effectively.
Key Responsibilities
Employee Records & HR Documentation
- Maintain accurate and fully up-to-date employee records across all Medetone offices — ensuring all information is confidential and compliant with data protection regulations in each jurisdiction
- Manage and organize all HR documentation including employment contracts, amendments, certificates, and correspondence in a structured and easily retrievable filing system
- Ensure all HR records meet the relevant data privacy and protection requirements applicable across the UAE, UK, Netherlands, and USA regulatory environments
- Support HR reporting requirements by maintaining accurate employee data that enables timely and reliable HR analytics and management information
Recruitment Support & Coordination
- Assist the full recruitment process — including posting job vacancies across relevant platforms, screening incoming CVs, scheduling interviews, and coordinating all candidate communications
- Maintain the recruitment tracker and applicant management system — ensuring all candidate applications are properly recorded, progressed, and communicated throughout the hiring process
- Coordinate interview logistics across four time zones — scheduling meetings efficiently for London, Amsterdam, New York, and Dubai hiring managers and candidates
- Support employer branding and candidate experience initiatives — helping ensure every candidate interaction reflects Medetone’s professional, innovative, and people-first reputation
Onboarding, Offboarding & Employee Lifecycle
- Support new hire onboarding end-to-end — preparing comprehensive welcome materials, coordinating orientation schedules, and ensuring every new employee has the resources and support they need from day one
- Assist with offboarding processes when required — coordinating system access removal, exit interviews, and all related documentation in a professional and timely manner
- Act as a first point of contact for employee HR-related inquiries — providing clear, accurate, and professional guidance on policies, procedures, and general workplace matters
- Ensure all onboarding and offboarding processes are consistent, compliant, and reflect Medetone’s inclusive and welcoming team culture across all four global offices
Payroll, Benefits, Engagement & HR Projects
- Collect and verify employee information for payroll processing — working accurately with payroll providers and ensuring all data is submitted on time and without errors
- Assist with benefits administration as needed — addressing employee queries about payroll, benefits, entitlements, and HR policies with professionalism and discretion
- Help organize and participate in employee engagement activities, team events, and wellbeing programmes that promote a positive and inclusive work culture across all offices
- Support HR projects such as policy updates, new system implementations, and process improvement initiatives — contributing proactive ideas to enhance HR effectiveness and employee satisfaction
Qualifications & Requirements
Educational Requirements
- Degree or diploma in Human Resources Management, Business Administration, Psychology, or a related field from a recognized university or institution
- Previous experience in an HR, administrative, or people operations role is a distinct advantage — though motivated candidates without direct HR experience will be genuinely considered
Skills & Personal Profile
- Strong organizational skills and meticulous attention to detail — the ability to handle multiple concurrent HR tasks accurately and in compliance with company and regulatory requirements
- Strong interpersonal and communication skills — professional, warm, and clear when interacting with employees at all levels across four international office locations
- High level of integrity and discretion in handling sensitive and confidential employee information in full compliance with UAE and international data protection standards
- A positive, proactive, and solution-oriented approach to work — with genuine willingness to take initiative, contribute ideas, and actively support HR process improvement
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) — with willingness and enthusiasm to learn HR software systems and management platforms
About Medetone — Healthcare Innovation, People at the Centre
Medetone is a rapidly growing online pharmacy that is genuinely committed to revolutionizing how people access healthcare. Providing a broad range of prescription medications, over-the-counter products, and personalized healthcare services, Medetone is building a healthcare platform designed around the needs, convenience, and wellbeing of its customers — and it is doing so with a close-knit, passionate, and globally distributed team that spans Dubai, London, Amsterdam, and New York.
As an HR Executive at Medetone’s Dubai office, you join a company where healthcare innovation and people care go hand in hand. Your HR work directly enables the team that delivers healthcare services to millions — and in a company this size and at this stage of growth, the impact of great HR is genuinely visible, genuinely valued, and genuinely makes a difference every single day.
Career Excellence: Start or grow your HR career in Dubai’s vibrant healthcare sector — at a company that is passionate about both its people and its patients, and where your organizational skills, empathy, and HR expertise will help shape a genuinely great place to work across four continents.
Who Should Apply?
- HR Graduates & Early-Career HR Professionals: With a degree or diploma in HR or Business Administration seeking their first or second international HR role in Dubai’s healthcare sector
- Recruitment & HR Coordinators: With experience in recruitment coordination, candidate management, onboarding, and employee records in a fast-paced, multi-location organization
- Administrative Professionals Transitioning to HR: With strong organizational, IT, and communication skills who are excited to build a structured HR career within a growing healthcare company
- People-Focused, Proactive HR Assistants: Who take initiative, handle confidential information with integrity, and genuinely care about contributing to a positive and inclusive employee experience
- Multi-Cultural & Internationally Aware Candidates: Comfortable supporting HR operations across four global office locations — Dubai, London, Amsterdam, and New York — with professional cross-cultural communication skills
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