Calo — the fast-growing food-tech company on a mission to make healthy eating easy, launched in Bahrain in 2019 and now operating across the GCC — is hiring a dedicated Quality Specialist in Dubai, UAE. You will support food safety and quality assurance operations across Calo’s central kitchen and food production environment, ensuring all incoming and outgoing materials, products, and processes consistently meet quality standards and regulatory requirements. This is a role for a genuine food safety advocate who leads by example, communicates clearly, and takes pride in delivering safe, high-quality food to customers every single day.
About Calo — Making Healthy Easy Across the GCC
Mission: Making healthy eating easier, faster, and more accessible through technology-driven food solutions
Founded: 2019 in Bahrain — now operating across multiple GCC markets including the UAE
Operation Type: Food-tech company with central kitchen and fast-paced food production environment
Standards: AIB International (AIBI), BRCGS, HACCP, local UAE food safety and regulatory compliance
Culture: Fast-moving, mission-driven team committed to food quality, consumer safety, and continuous improvement
Why This Quality Specialist Role at Calo Dubai Stands Out
Mission-Driven Work: Contribute to a brand genuinely committed to making healthy food safe, accessible, and consistent for customers across the GCC
Broad QA Scope: Cover supplier quality audits, HACCP implementation, corrective actions, customer complaint investigation, and daily quality scoring
International Standards: Build recognized expertise in BRCGS and AIB International food safety frameworks — among the most valued credentials in the GCC food industry
Fast-Paced Environment: Thrive in a food production environment where your attention to detail and food safety advocacy create direct, daily consumer impact
Position Overview
The Quality Specialist at Calo Dubai is a hands-on food safety and quality assurance role at the heart of the company’s production and supply chain operations. You will implement preventive quality control checks, generate daily and weekly quality performance scores and reports, conduct supplier quality audits, investigate customer complaints, monitor HACCP and sanitation programs, inspect production processes for compliance, and train teams on food safety practices. Working across a fast-paced central kitchen and food production environment, you will be Calo’s strongest voice for food safety culture — ensuring every product that reaches a customer is consistently safe, compliant, and of the highest possible quality.
Why This Role Matters: At Calo, food quality is not a back-office function — it is a brand promise delivered to health-conscious customers across the GCC every single day. As Quality Specialist, your preventive checks, your supplier audits, your corrective action investigations, and your HACCP monitoring directly protect both the consumers who trust Calo’s products and the company’s reputation for quality and safety. In a food-tech business growing at speed, a detail-driven, food-safety-first Quality Specialist is one of the most essential team members in the entire operation.
Key Responsibilities
Quality Control & Preventive Monitoring
- Support the implementation of preventive quality control checks across all stages of food production, generating daily quality scores and operational highlights for management review
- Monitor operations that directly affect product quality and food safety — identifying deviations, implementing preventive measures, and minimizing food safety and quality hazards proactively
- Inspect procedures throughout the full production cycle to ensure operational efficiency and consistent compliance with Calo’s quality standards and food safety requirements
- Assure the reliability and consistency of production by monitoring in-process conditions and finished product quality against established acceptance criteria
Reporting, Documentation & Audits
- Maintain accurate, complete records of quality reports, statistical reviews, and all relevant quality documentation to support compliance and continuous improvement
- Generate weekly and monthly quality performance reports and scorecards, sharing insights with relevant stakeholders across the business
- Ensure all required audits, quality inspections, and scheduled quality activities are completed regularly and submitted on time in line with internal and external requirements
- Conduct Supplier Quality Assurance (SQA) audits — evaluating supplier performance, identifying gaps, and sharing audit findings with relevant internal teams and management
HACCP, Food Safety Programs & Compliance
- Implement and maintain food safety programs including HACCP plans, sanitation programs, temperature monitoring logs, and cleaning and disinfection schedules across all production areas
- Ensure compliance with all local UAE governmental food safety regulations, statutory requirements, and applicable international standards including BRCGS and AIB International
- Ensure all products and processes comply fully with legal, regulatory, and food safety requirements at every stage of the production and supply cycle
- Maintain work environments in a safe, hygienic, and compliant condition — identifying and correcting hygiene or food safety risks promptly and decisively
Corrective Actions & Customer Complaints
- Investigate customer complaints and product non-conformities thoroughly — conducting structured root cause analysis and supporting the effective implementation of corrective and preventive actions
- Identify quality defects, food safety issues, and recurring operational problems — recommending appropriate corrective actions to prevent recurrence and protect product integrity
- Follow established procedures to inspect, report, and escalate quality issues in a timely and professional manner across all relevant departments
Food Safety Culture, Training & Team Support
- Train and educate production and kitchen team members on food safety practices, personal hygiene standards, and quality procedures — supporting a culture of genuine food safety awareness
- Support the implementation of food quality initiatives, organizational goals, and quality improvement objectives across the Calo production operation
- Project a consistently positive image of Calo’s quality and food safety commitment to employees, customers, industry partners, and the wider community
Qualifications & Requirements
Educational Requirements
- Bachelor’s degree in Food Science, Microbiology, Chemistry, Biotechnology, Biological Sciences, or any other relevant scientific discipline
Experience Requirements
- Minimum of 3–4 years of hands-on experience in Quality Assurance and Food Safety within food manufacturing, central kitchen, catering, or food production environments
- Prior experience working in a fast-paced food production environment is highly preferred — candidates comfortable with the pace of food-tech or central kitchen operations are strongly favored
- Good understanding of AIB International (AIBI) and BRCGS food safety standards and their practical application in production environments
- Solid knowledge of local food regulatory and statutory requirements applicable in the UAE food production sector
Knowledge, Skills & Competencies
- Excellent written and verbal communication skills in English — for reporting, team training, audit documentation, and stakeholder communication
- Strong attention to detail with a results-driven, proactive approach to quality and food safety management
- Strong analytical, decision-making, and structured problem-solving skills — particularly in root cause analysis and corrective action implementation
- Ability to promote and actively maintain a strong food safety culture across cross-functional production teams
- Capable of working independently while effectively managing multiple quality priorities in a fast-moving food production environment
Food Safety Standards Covered in This Role
HACCP — Hazard Analysis and Critical Control Points implementation and monitoring
BRCGS — British Retail Consortium Global Standard for Food Safety
AIB International (AIBI) — AIB food safety inspection and compliance standards
UAE Food Safety Regulations — Local governmental food safety statutory and regulatory compliance
Sanitation Programs — Cleaning schedules, temperature logs, and hygiene monitoring
Supplier Quality Assurance (SQA) — Supplier audits, evaluation, and performance tracking
About Calo
Launched in Bahrain in November 2019, Calo is on a mission to make healthy eating easy. The company builds better, faster, and more affordable ways for people to access nutritious food through the smart use of technology — covering everything from meal planning and food preparation to delivery and customer experience. Now operating across multiple GCC markets including the UAE, Calo has established itself as one of the region’s most exciting and purpose-driven food-tech brands, with a genuine commitment to food quality, consumer safety, and a healthy lifestyle for its growing customer base.
Career Note: Locally available UAE-based candidates are preferred for this role, though candidates from outside the UAE may be considered subject to visa availability.
Who Should Apply?
- Food Safety & QA Specialists: With 3–4 years of hands-on experience in central kitchen, catering, or food manufacturing environments in the UAE or GCC
- HACCP & BRCGS Practitioners: With working knowledge of international food safety standards and proven experience implementing and monitoring food safety programs
- Supplier Audit Professionals: With experience conducting SQA audits, writing audit reports, and sharing findings with cross-functional stakeholders
- Food Science & Microbiology Graduates: With the right academic background, 3+ years of practical QA experience, and a genuine passion for food safety advocacy
- Locally Available Candidates in UAE: Who are ready to join a fast-paced, mission-driven food-tech team and make an immediate impact on quality and food safety operations
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