Joud Coffee — Abu Dhabi’s fast-scaling, homegrown specialty coffee brand — is now hiring an experienced Quality Assurance Officer to safeguard the quality, safety, and consistency of all food products across its central kitchen and restaurant operations. As the frontline guardian of food safety for one of the UAE’s most exciting F&B brands, you will own end-to-end quality checks from raw material receipt through dispatch, ensure full compliance with ADAFSA and Dubai Municipality food safety regulations, manage HACCP and GMP systems, deliver food safety training, and maintain operational readiness across Joud Coffee’s growing outlet network.
About Joud Coffee — Abu Dhabi’s Specialty Coffee Growth Story
Brand Identity: A homegrown specialty coffee brand rooted in Abu Dhabi and scaling rapidly across multiple UAE outlets
Operations: Central kitchen production supported by multi-outlet restaurant operations across the UAE
Growth Stage: Fast-scaling F&B brand investing in world-class quality documentation and food safety infrastructure
Mission: Grow without ever compromising quality — consistent, auditable, and easy-to-train execution across every outlet
Culture: Entrepreneurial, quality-first environment where the QA Officer plays a genuinely mission-critical role
Why This Role Is a Standout UAE Career Opportunity
High Ownership: Own the complete quality assurance function across Joud Coffee’s central kitchen and all restaurant outlets
Brand Impact: Your work directly protects the reputation and consistency of one of Abu Dhabi’s most exciting specialty coffee brands
Regulatory Depth: Build expert-level knowledge of ADAFSA, Dubai Municipality, and UAE-wide food safety compliance requirements
Career Growth: Join a fast-scaling brand at the perfect stage to build an impactful QA career in the UAE’s dynamic F&B sector
Position Overview
The Quality Assurance Officer at Joud Coffee is responsible for the end-to-end quality integrity of all food products produced, dispatched, and delivered from the company’s central kitchen and across its restaurant network. This is a hands-on, operationally comprehensive role covering daily pre-dispatch sign-off, CCP and oPRP monitoring, incoming goods inspections, cold chain verification, allergen and labelling compliance, supplier quality management, and delivery of structured food safety training — all while maintaining full operational readiness for ADAFSA and Dubai Municipality regulatory inspections at every Joud Coffee location.
Why This Role Matters: As Quality Assurance Officer at Joud Coffee, you are the living guarantee that every cup, every dish, and every dispatched product that carries the Joud brand meets the highest standards of safety, freshness, and quality. From verifying UAE-compliant labelling and allergen declarations to conducting supplier on-site evaluations and delivering food safety inductions for new staff — your expertise directly shapes the brand experience for every Joud customer across Abu Dhabi and beyond.
Key Responsibilities
End-to-End Production Quality Checks & Pre-Dispatch Sign-Off
- Conduct comprehensive quality checks across all production stages — from raw material receipt through preparation, portioning, packaging, and dispatch — ensuring no non-conforming product leaves the kitchen
- Perform and sign off on daily pre-dispatch quality inspections, verifying that all products dispatched to Joud Coffee outlets fully meet defined brand quality standards
- Monitor and verify portion weights, appearance, texture, and taste of all products against approved product specifications and brand quality benchmarks
UAE-Compliant Labelling & Allergen Verification
- Verify that all dispatched products are correctly labelled in full compliance with UAE food labelling standards — covering nutritional values, allergen declarations, production date and time, expiry, and storage temperature requirements
- Ensure strict allergen control across all production areas — monitoring segregation, cross-contact prevention, and allergen declaration accuracy on all Joud Coffee products
- Maintain up-to-date product specification sheets and labelling records audit-ready for ADAFSA and Dubai Municipality inspections at any time
Cold Chain, Temperature Monitoring & Logistics Coordination
- Oversee temperature monitoring and full cold chain verification for all chilled and frozen products during storage and dispatch from the central kitchen
- Collaborate closely with logistics and dispatch teams to ensure correct product handling, temperature maintenance, and delivery timelines are consistently met across all UAE outlets
- Escalate cold chain deviations immediately and initiate product holds and corrective actions to protect product safety and brand integrity
GMP, HACCP & CCP Monitoring
- Ensure the consistent daily application of Good Manufacturing Practices (GMP) and HACCP principles across all central kitchen and restaurant operations
- Monitor all Critical Control Points (CCPs) and operational Prerequisite Programs (oPRPs) on a daily basis — immediately escalating deviations and initiating corrective actions and product holds as required
- Assess the hygiene and sanitation of kitchen equipment, food contact surfaces, utensils, and food contact materials — validating that cleaning and disinfection schedules are executed correctly and at required frequencies
Incoming Goods Inspections & Supplier Quality Management
- Conduct structured incoming goods inspections covering supplier delivery conditions, product freshness, packaging integrity, temperature compliance, and certificates of conformance — rejecting or quarantining all non-conforming deliveries
- Work collaboratively with the procurement team to clearly communicate quality expectations to suppliers and support periodic performance evaluations against defined quality KPIs
- Maintain detailed supplier quality records and inspection reports to support ongoing supplier approval and performance monitoring processes
Food Safety Training & ADAFSA Regulatory Compliance
- Design and deliver structured food safety induction programmes for all new kitchen and restaurant staff — assessing comprehension before commencement of any food handling duties
- Ensure full and ongoing compliance with UAE food safety regulations (ADAFSA and Dubai Municipality) across all Joud Coffee locations at all times
- Maintain complete operational readiness for regulatory inspections — ensuring documentation, records, CCPs, cleaning schedules, and staff competencies are audit-ready across the entire outlet network
Qualifications & Requirements
Educational Requirements
- Bachelor of Science (BSc) degree in Food Technology, Food Science, Hotel Management, Nutrition, or a closely related field — mandatory for this role
- Additional professional qualifications in food safety management or quality assurance within the F&B or hospitality sector are a strong advantage
Experience Requirements
- Food Safety Management System Certification — mandatory
- HACCP Certification — required for this role
- ISO 22000 Food Safety Management System knowledge and certification — required
- ADAFSA-recognised food safety qualifications or equivalent UAE food handling certifications are a significant advantage
Essential Skills
- Strong interpersonal and communication skills — able to train, influence, and engage kitchen and restaurant staff at all levels across multiple UAE outlets
- Excellent problem-solving skills with a proven ability to identify root causes and implement effective corrective actions in a fast-paced food production environment
- UAE-wide travel availability to conduct outlet inspections, audits, and on-site support across Joud Coffee’s growing network
- Flexible availability for off-hours support when required to address quality or food safety incidents at any operational location
About Joud Coffee — Quality Without Compromise
Joud Coffee is one of Abu Dhabi’s most exciting homegrown specialty coffee success stories — a brand that has grown from a single vision into a rapidly expanding network of outlets and a bustling central kitchen operation. At Joud Coffee, the commitment to quality is not just a policy — it is the foundation of every product, every interaction, and every customer experience across the brand’s growing UAE presence.
To sustain this growth without ever compromising on quality, Joud Coffee is investing in world-class food safety infrastructure, rigorous documentation systems, and the talented QA professionals who make consistent, auditable, and trainable execution possible at every level. Joining Joud Coffee as Quality Assurance Officer means becoming a genuinely important part of one of the UAE’s most ambitious and authentic specialty F&B stories.
Career Excellence: Join Joud Coffee and build your food safety career at the heart of Abu Dhabi’s most dynamic and quality-obsessed specialty coffee brand.
Who Should Apply?
- QA Officers & Food Safety Professionals: With 2+ years UAE F&B experience, HACCP certification, and strong ADAFSA compliance knowledge
- Central Kitchen Quality Controllers: From QSR chains, café groups, or specialty food brands seeking a high-ownership QA role at a fast-growing Abu Dhabi brand
- Food Science Graduates: With BSc in Food Technology or related field and practical UAE food safety management experience
- F&B Compliance Officers: With end-to-end dispatch quality control, cold chain management, and allergen compliance expertise in the UAE market
- Hospitality Quality Professionals: With hotel or restaurant food safety backgrounds and a passion for building quality culture in a dynamic, growing specialty coffee brand
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